In collaboration with the Los Angeles Innovation Team, we developed a new way for residents to give feedback to City Hall, without having to trudge to a wood-paneled room, and sign up for a 5 minute speaking slot. Instead of forcing people to come to City Hall, we went to the residents with a first prototype of a mobile listening pop-up at a community college jobs fair.

We believe that the ideas emerge when we design - not for - the people who live here.

We created a landscape of interaction station so that residents who pass by can decide for themselves how involved they can get, with each station allowing residents to give meaningful feedback.

LAInnovationEvent-72
LAInnovationEvent-81
Welcome to the Neighborhood Doorhangers

Residents fill out information about their neighborhood, creating an insider's guide, mapping out the best of their neighborhood

LAInnovationEvent-59
What Matters to you? MadLib

Residents quickly fill in their answers about local government, how they feel about service, and their awareness around the services

LAInnovationEvent-23
Communication Stickers

City practitioners don't always know how residents want to be contacted. This allowed the Innovation Team to begin to get a qualitative heatmap of preferred communication types.

LAInnovationEvent-43
Draw LA

Residents to draw what Los Angeles means to them

LAInnovationEvent-33
Voting Jars

Residents vote on one of 10 topics they think are most important to them

LAInnovationEvent-38
Dear LA

A direct mail message to Mayor Garcetti, capturing what they most want in their city

LAInnovationEvent-27
LA_Doorhang-3
LA_Doorhang-2
LA_Doorhang-1
madlibs2
LA_Postcard5x7_FINAL
DearLA_Postcard_1
LA_Coins
Voting-jars
LAInnovationEvent-49
LAInnovationEvent-36
LAInnovationEvent-77
LAInnovationEvent-82
LAInnovationEvent-85

Hi. Expedition Works is a design consultancy (and a small-business!), where we design new services and businesses, new environments, new ways to engage with residents, and we conduct independent research.

Purchase our physical zine, Journey with Purpose.

We help you on your journey with purpose.

Explore our weekly logos.

Email us and visit our Instagram.

Expedition Works, LLC; New York.

EXPLORE OUR WORK.
EXPLORE OUR WORK.